Every social channel. One inbox. Full attribution.
Most social media tools stop at publishing. You schedule the post, it goes out, and then the DMs and comments flow into a separate inbox that nobody owns. Social becomes a marketing silo — measured in likes, not pipeline.
Biznora treats social as a revenue channel. Publishing is one module. Engagement is another. Every DM, comment, and mention routes into the omnichannel inbox alongside your email, WhatsApp, and support tickets. AI agents can respond on social with your brand voice, and every social interaction attributes back to the deal or ticket it influenced.
The marketing team publishes. The sales team engages. Everyone sees the same customer conversation. Social becomes measurable.
What teams actually do with this.
Multi-channel publishing
Compose once, publish to Meta (Facebook + Instagram), LinkedIn (personal + company), X, and YouTube. Channel-specific previews, scheduling, and time-zone-aware queuing.
Social inbox in the CRM
DMs, comments, mentions, and tags all flow into the omnichannel inbox. Reps respond from the same tool they use for email and calls. Full conversation history per lead.
AI response drafting
AI drafts responses to comments and DMs in your brand voice. Approve, edit, or let it send autonomously above your confidence threshold. Handles multi-account setups.
Social listening + brand mentions
Track brand mentions, competitor mentions, and keyword topics across social. Feed hot mentions to the sales team as leads, or to support as tickets.
Product modules powering this solution.
Every Biznora plan includes the full platform. These are the modules doing the work behind this solution.
- Social Media Management
- AI Conversational Agents
- Omnichannel Inbox
Common questions
- Which platforms do you support?
- Meta (Facebook Pages + Instagram business accounts + Instagram DM), LinkedIn (personal profiles + company pages + Sales Navigator), X (Twitter), YouTube. TikTok in beta.
- Do you handle paid social too?
- Yes on Advanced tier — Meta Ads and LinkedIn Ads via API. Set audiences from CRM segments, track spend against pipeline attribution.
- Can I schedule reels and stories?
- Yes for Instagram Reels and Stories via Meta Graph API. Full scheduling, preview, and analytics.
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See social media management in action.
Book a live demo tailored to this use case — 30 minutes, real product, your questions.