Autonomous calls, inbound and outbound
AI voice agents place outbound sales calls and answer inbound support calls autonomously. Every agent is trained on your product documentation, your ideal customer profile, common objections, and your brand tone.
Agents run 24/7, handle multi-turn conversations, transcribe every call, log every interaction to the CRM, and escalate to a human when they detect intent above your confidence threshold or when the caller requests it.
Bring your own phone numbers (Twilio, Vonage, Plivo) or use Biznora-managed numbers. Sub-second latency, natural voice, supports 30+ languages including English, Spanish, French, German, Arabic, and Urdu.
- Inbound: reception, qualification, tier-1 support, appointment booking
- Outbound: cold calling, follow-ups, meeting scheduling, renewal reminders
- Full call transcripts and sentiment analysis in every ticket and deal
- Compliance: recording consent flows for GDPR, TCPA, and regional requirements